Restaurants Turn to Robotics to Fulfill Delivery Demand

As restaurants struggle to meet consumers’ desire for on-demand delivery in the face of labor challenges, robotic solutions are gaining traction.
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Technology startup Ottonomy.IO announced Tuesday (April 26) plans to expand the use of its autonomous delivery robots internationally, with the company beginning pilot tests in airports in Rome and Pittsburgh and with plans to roll out additional trials in North America, Europe and the Middle East throughout the rest of the year.

“Ottobots have been in pilots with retailers and restaurants across North America. Our multiple trials have highlighted that the robots can safely navigate in crowded and populated indoor environments and outdoors on varying terrains and weather conditions,” Ottonomy.io CEO and Co-Founder Ritukar Vijay said in a statement.

Additionally, earlier this month, it was reported that Brinker International, parent company of Chili’s Grill and Bar and Maggiano’s Little Italy in addition to two virtual brands, is trying out autonomous delivery via Serve Robotics’ sidewalk delivery rovers. The news came after, at the end of March, the company announced the expansion of its drone delivery test to Texas.

Published in: PYMNTS